Set a Passcode Lock on iPhone, iPod touch, and iPad

  1. Press Settings > Passcode Lock.
  2. Enter a 4-digit code that will serve as your passcode.
  3. Enter your passcode again.

Your device now requires your passcode to unlock it. You must enter your passcode when you turn on the device or press the Wake button.

On iPhone, you do not have to enter your passcode to answer calls or make emergency calls. You must enter your passcode to make normal calls.

Advanced Options

By default, if you have a passcode set for iPhone, iPod touch, and iPad, you must enter it immediately after turning on the device or pressing the Wake button.

You can change the length of time your device is idle before your passcode is required. For example, you can set the device to only require a passcode after it has been idle for more than five minutes.

To change the length of time before your passcode is required, do the following:

  1. Press Settings > Passcode Lock > Require Passcode.
  2. Select a length of time. Shorter times are more secure.

Setting up lock-screen security on Android

  1. Go to the Settings menu on your device.
  2. Scroll down until you find “Security” or “Security and Screen Lock” and tap it. This is typically located under the “Personal” section on Android 4.2 or higher.
  3. Under the “Screen Security” section, tap the “Screen Lock” option. By default, this option is set to “Slide,” which means no password or pattern is needed.
  4. From here, select which lock type you want to use, whether it’s Pattern, PIN, or Password.
    • Pattern: swipe to draw an unlock pattern you want to use. It will then ask you to draw that pattern again to confirm.
    • PIN: insert a 4-digit PIN that you’re sure you’ll remember. Re-enter the PIN to confirm.
    • Password: type the password you’re comfortable with. The password must be at least 4 characters, must be no more than 17 characters, and must contain at least 1 letter. Use an alphanumerical (letters and numbers) password with symbols that’s at least 8 characters long for ultimate security, but anything will do. Re-enter the password to confirm.

No matter which option you chose, you should now be asked to enter your pin every time you wake your device. From here, you’ll want to explore different options you have for making it less annoying to access your phone.


Advanced settings

Check for settings that will allow you to set a time limit that will keep your phone unlocked until that timer is up. You should also have settings for locking the device anytime the power button is pressed, regardless of what you have the timer set to.

This is useful for those times where you anticipate checking your phone often in a short period of time (for instance, if you’re texting back and forth with a friend), but don’t want to have to use access codes to unlock your phone every single time.

Make sure you know your Google account password

This is important because if you ever forget your PIN, password, or pattern, you’ll be locked out after a number of incorrect tries, and your only option to get back in is to use your Google password (otherwise, you’ll have to resort to a factory reset, which wipes all your data).


How to update your iPhone or iPad using iTunes

  1. Back up your iPhone or iPad with either iCloud or via iTunes.
  2. Launch iTunes on your Mac or PC.
  3. Make sure you’re on the latest version of iTunes. Go to About and then Check for Updates or visit iTunes.com.
  4. Plug in your iPhone, iPad, or iPod touch if it isn’t already.
  5. Click on iPhone, iPad, or iPod in the top left navigation.
  6. Click on the Check for Update button in the first section that contains information about your device — alternately you can click restore instead if you’d like to do a clean wipe with updated software.
  7. An update should be recognized, click on Download and Update in the popup menu and agree to any terms or conditions.
  8. Unlock your device with your passcode if prompted in order to continue with the upgrade.

How to install iOS 8 on your iPhone, iPod touch, or iPad using iTunesHow to install iOS 8 on your iPhone, iPod touch, or iPad using iTunesHow to install iOS 8 on your iPhone, iPod touch, or iPad using iTunes

That’s it. Simply leave your iPhone, iPad, or iPod touch plugged in and once your device reboots, you should be running the most up to date version of iOS. Just be sure you don’t disconnect until iTunes is done.

How to check whether your Android device is up to date

Before you go trying to update your device, you should check which version of Android you are running. You might already be on the latest version. It’s easy to check so follow the below guide up to step four. This screen will have a section called ‘Android version’. If it doesn’t, click ‘Software information’ to find out.

Google Android version

The latest version is Android 5.0 Lollipop.

How to update your Android smartphone or tablet

Step One

As a precautionary measure it’s good practice to back up your data such as contacts and photos. The upgrade should not affect your data but there is no guarantee.

Step Two

Navigate to the Setting menu of your device. On most Android devices this can be done via the app menu or notification bar. Typically the Setting app will have a cog or spanner logo.

Android App Menu

Step Three

Scroll down the Settings menu and click on ‘About Phone’ or ‘About Tablet’. If you have a tabbed settings menu then this will appear in the ‘general’ section.

Android About Phone

Step Four

The menu can vary slightly from device to device but click the ‘Software Update’ or similar button. This section of the menu will also detail which version of Android your device is running.

Android Software Update

Step Five

Your phone or tablet will now search for an available update. If you are taken to another menu, select the ‘Software update check’ button or similar.

If an update is available your device then you will be asked whether you wish to install it. If you select yes then the system will download and install the new software and reboot.

Note: You device may require a Wi-Fi connection to search for an update. We also recommend downloading the software over Wi-Fi because the file size can be large.

Android Software Update Check



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